The Laundry Club - Providence, RI

Sep 2023

I am so glad The Laundry Club is in Wayland Square. Only have to walk 2 blocks for friendly and efficient service. They have fixed rips in dresses, leggings, shirts, jeans, snow pants, and even a flag for me. The Laundry Club makes sure the tailors they send it to get all the details, all the time. One pair of leggings had rips in a dozen different places, and all are repaired. For such a reasonable price, too. It takes a couple weeks to come back since repairs are outsourced, so as long as you have time, I highly recommend to come here. I’ve interacted with couple different employees a few times, as well as the manager Rob many times. I’ve never had a negative experience....read full review

Jun 2023

I am seriously disappointed in this place. I've used it for twenty years, with a break during COVID. Going in again after this break, I started to load a machine after work, at 6:30 pm. I was told I couldn't-that it was too late. I expressed surprise. The nan in charge said they had changed their hours recently. I said I didn't know and removed my clothes. I asked if I could st least use the change machine. He said no. I left then, but heard him say to another customer, "wow, people are coming in so late". I called back that I had just gotten out of work, I worked all day. He said something back which I didn't catch but the time was disparaging. There was ONE person in the whole place at 6:30 pm. This business is not customer focused in its hours, nor friendly to customers. I was very turned off by the attitude of the man there, aside from not being able to do my laundry or use the change machine. He was just a mean guy.

Apr 2023

5 stars purely for the staff who are incredible, and how clean the facility is. The only downside is they only have coin-op machines- there is a larger laundromat farther away that uses a swipe card system I that I feel is much easier to use when doing multiple loads. BUT- the coin-op is probably essential on the business end of things, so it's understandable. I keep coming back here because the staff is so friendly. The consistent hours are a blessing, too