I would like to Thank Mike Z for getting us up and running with hot water again. GREAT ***** (5 STAR) SERVICE. We will recommend Regan One Hour Heating & Air Conditioning.
THANKS Mike Z
About Regan Heating and Air Conditioning
Regan One Hour Heating and Air Conditioning is a family-owned, community-based business that has been serving Rhode Island and Southeastern New England for over 40 years. The company remains committed to its core values of providing quality customer care and excellent service that is timely, efficient, and affordable. Customers frequently praise the team for their quick response, professional attitude, and high level of customer service. One customer appreciated the rapid same-day repair when their boiler had an issue, ensuring their house stayed warm. Another noted the professionalism and transparency of the staff when comparing quotes, which helped them choose Regan over other companies.
The team’s focus on customer satisfaction is evident, with direct contact available for any concerns. Long-time customers express loyalty and trust, stating they would not consider going anywhere else. Recent reviews highlight the company’s consistent delivery of quality services. Customers mention their positive experiences with the installation crew, including Zack, Max, and Jarred, who arrived on time and left the property in excellent condition. The office staff is described as helpful and clear about what is needed. Many appreciate the quick response and knowledgeable staff, especially when other companies failed to provide the same level of service.
Additionally, the exceptional customer service skills and professionalism of technicians like Chris have been recognized. He was able to perform advanced maintenance on a customer's Mitsubishi mini splits, demonstrating great attention to detail and communication throughout the process. The company also has a reputation for understanding customer needs, as shown when they accommodated installation cancellations due to extreme weather.
Overall, Regan One Hour Heating and Air Conditioning has built a strong reputation for reliable service, community focus, and customer satisfaction, making it a preferred choice for heating and cooling needs in the area.
Reviews
Regan Heating did an excellent job for us installing our central air. Very professional. I highly recommend them.
We have lived in RI for 8 years now. We have a large house with many units for AC and a large furnace with 8 zones. Regan has helped us keep everything running smoothly.
Most recently we had a complicated issue with one zone having “a mind of its own” & I asked Jasmin & Marilyn to send out their best “forensics” guy. Thankfully, they sent John Pommenville and an apprentice.
I was SO impressed how John was so professional, knowledgeable,polite, and determined to solve the problem. They were here for about 2 hours. John did all the usual checks; however, problem was resolved. We kept hashing it out and talking about the characteristics of the problem and how it presented and finally John went into the deep programming of our thermostat (not the superficial programming that just anyone can do-who knew!) and found the issue! Our thermostat was set for a boiler and not a furnace!!?!
Very impressive John! Thank you!
Photos
Hours
Monday 7:30AM - 5PM
Tuesday 7:30AM - 5PM
Wednesday 7:30AM - 5PM
Thursday 7:30AM - 5PM
Friday 7:30AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
16 Hylestead Street, Providence, RI 02905
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