About Petco
Petco is a welcoming and efficient store where customers can find knowledgeable staff who are passionate about helping with pet care. The team shows empathy and understanding, going above and beyond to provide solutions in times of need. The store also offers veterinary services, providing quick and efficient care for pets, although prices may be higher than expected. While some customers have had mixed experiences with grooming services and hidden fees, many appreciate the genuine customer service from staff members. For instance, Noah has been praised for his top-notch interactions, making Petco a place where friendly and helpful service is valued. Despite some challenges with booking and clinic intake, the actual staff caring for pets have been described as lovely and dedicated, contributing to the store's positive reputation.
It depends on the groomer., I got a mediocre groomer who didn't do a fantastic job on my new puppy and they're full of hidden fees and tipping options and such and by the time I got out of there the bill that was supposed to be $80 quickly elevated to over $100
I can't say enough about how helpful Noah was, at the Petco in Providence on Main Street.
Top-notch, genuine customer service. Petco is lucky to have Noah on board.
Brande
Actual store staff at petco seemed great.
Went to the clinic here... intake was a hot mess.. the actual staff that did my check up was lovely.. sucked to find out I booked for the vetco hospital was told they were closed on sundays... and was not able to use my discounts