Star Nails and Spa in Bristol is dedicated to providing a top-notch customer experience across its four clean locations. Customers appreciate the sparkling cleanliness, with the use of medical-grade autoclaves for metal tools and disposable files and buffs. The salon offers a customer loyalty program to encourage repeat visits and provides waxing services in private rooms. Open seven days a week, they welcome walk-ins and appointments alike.
While many customers love the quality of their nails and the relaxing pedicures, some reviews mention mixed experiences with the staff. Many technicians, like Annie and Yoyo, are noted for their attentive service and skills, providing enjoyable manicures and pedicures. However, some customers have reported issues with the receptionist's customer service and high prices for services. Overall, Star Nails and Spa aims for a wonderful nail salon experience, despite some feedback on staff interactions.
I came here to leave a review and I was really surprised to see a lot of the one star reviews. I had Lee as my technician for both services. I had a $25 manicure and a $59 pedicure. It was AMAZING. They put actual timers on so you're getting the full 10 minute massage during the pedicure and I think it's a 5 minute massage during your manicure. I've never had such a detail oriented pedicure before. Overall 5/5 service for me. After looking at a lot of the one star reviews, it's pretty disappointing to see some of the local residents leave such poor reviews over some pretty silly stuff. This was also one of the most modern and cleanest nail salons around in my opinion… read full review
Jan 2026
5.0★★★★★
I always have a good experience at star nails Bristol. Starting with the welcoming and helpful front desk staff. The facility is clean and Services are always great. I can get in whenever I have some extra time.
Feb 2025
3.0★★★☆☆
Nails have come out GREAT. However, I was up charged $10 for a file during a fill which is uncommon. Receptionist lacks basic customer service skills and comes off quite rude. Great nails, bad experience (pick your battles I guess!)
