“Ms. Corneau, I'm sorry it ended this way, I was the technician who took the call. We could have worked out the fact that you brought it the next day, it would surely have changed the final.This weekend we were with a convenience pharmacist and he did what, for him, was “within the norms”, there are certain protocols to follow. Truly, our intention was not to disappoint you. Our first goal, at our Proxim, is to serve you well. Our apologies to you, sincerely.“
“(Translated by Google) Wow !! Hyper professional and efficient service following a foreign body in the eye.(Original)Wow!! Service hyper professionnel et efficace suite à un corps étranger dans l’œil.“
“Ms. Corneau, I'm sorry it ended this way, I was the technician who took the call. We could have worked out the fact that you brought it the next day, it would surely have changed the final.This weekend we were with a convenience pharmacist and he did what, for him, was “within the norms”, there are certain protocols to follow. Truly, our intention was not to disappoint you. Our first goal, at our Proxim, is to serve you well. Our apologies to you, sincerely.“