Clinique médicale des bâtisseurs is highly appreciated for its kind and welcoming staff. Patients commend the attentive and empathetic doctors, noting excellent service during pregnancy, delivery, and emergency appointments. The clinic offers quick service and convenient online appointment requests, with follow-ups handled efficiently. While the secretaries are professional, reaching the clinic by phone can be difficult. Overall, the clinic receives strong recommendations and praise from its patients for the care team.
During a brief period where I had finally acquired a permanent family doctor (two months only), I received excellent care, requisitions, follow-ups and referrals. However, I lost my family physician due to foreign health issues. He no longer is there. The radiology department is great, however, and the staff is super nice.
I was assigned medical care through GAP - Reception service was friendly - Within minutes, saw Dr. De Wals. I am very satisfied with the care I received. She was attentive to my concerns, answered all my questions, and provided excellent follow-up. Dr. De Wals asked me to notify her through the patient portal once my tests were completed, and she reviewed the results and contacted me for follow up very quickly. I greatly appreciate her promptness and dedication to patient care.
For my part, I am VERY satisfied with the service of this clinic, both in terms of nurses and doctors. Regarding the reception, the ladies are very courteous and helpful, well done and thank you! Only one small downside for me is the redundant message when we call and are on hold, the little voice that speaks about verbal violence which keeps coming back and ends up being aggressive in the long run since the the wait is sometimes long. For my part, just music would be more appropriate. THANKS
616 Chem. Larocque, Salaberry-de-Valleyfield, QC J6T 4C1
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