Metro épicerie en ligne - Henri Bourassa

Aug 2024

Metro online your delivery service is not up to date, unreliable because of the problem of items often missing from deliveries, your customer service is closed on weekends so we cannot communicate with anyone. Pitiful I will not renew this service. Very disappointed...

Jul 2023

Product replaced I don't want and products that could've been aren't.More than 5 products we're missing therefore I need to go to grocery. So what was the point of online ordering? And to pay almost 10$ feesTrying to get a hold of customer service & store is nearly impossible. Horrible experience. First & last timeI only gave a 2 star as the rest was good, delivery guy Ahmed was on time, he did help me bring it to my door and was polite & WAS BILINGUAL. Je suis francophone et jai aimer voir ca.Phone service though, speechless. Lack of knowledge and it's a run around. Don't bother calling them unless it's to cancel your order.Globally, bad.

Mar 2023

(Translated by Google) The delivery man was in such a bad mood that I told him if he didn't like his job not to do it, I asked him to bring back the empty boxes, he told me that he was doing his job and I answered him no not at all, the other delivery men are ok, they help me empty my boxes smiling, but he didn't even want to, he was in a hurry, he even left leaving my 12 bottles of soda water on the ground like that, it's too heavy for me, I had to yell at him to get him to come back, he was in front of the elevator and was talking on his cell phone, he came back I told him I need you, I told him it would go faster if he would help me, I'm 79 I'm going to be 80 soon,...read full review