About Sarrazin Pneus et Mécanique
Reviews for Sarrazin Pneus et Mécanique
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: ClosedFriday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Sarrazin Pneus et Mécanique is a well-known automotive garage specializing in general mechanics and tire installation and balancing for individuals and businesses. With six locations in the Lanaudière region, the garage is recognized for its welcoming service and customer-oriented front desk staff. While there have been some concerns about the mechanics' attitudes, many customers report positive experiences. The garage is praised for its efficient service, with one customer noting that changing four tires on a trailer took only 15 minutes. Another customer appreciated a quick tire break that took around 30 minutes, highlighting the cheerful demeanor of the staff despite technical issues with their computer system. The waiting room is described as pleasant, and the location is noted for being clean with employees well-dressed. Customers can browse a wide selection of tires, and pricing is considered acceptable. Overall, Sarrazin Pneus et Mécanique is a reputable business that provides a range of automotive services, with a mix of positive and negative feedback regarding the quality of work and staff interactions.
Welcoming service, I had no wait, respect for my requirements to see my filters. Acceptable price.
I draw attention to two observations:
1. The person who took care of entering my car did not put a seat protector on it.
2. When you are told that 1 liter of antifreeze is missing, it would have been nice if a small observation had been made to avoid the worst. I was told to make a mechanical appointment. Bizzz
If you want customer retention, this is not the right method.
The location is clean and the employees are well dressed.
My appointment at 9:00 a.m. to change 4 tires on my trailer I back up in front of a door at 9:00 a.m. and 15 minutes later it's over. Phew too quickly 😉 well there were 3 of them to do the job. Great 👍 thank you
Very satisfied with my tire break! It was very quick (around 30 minutes) in addition to impeccable service, the gang was smiling and in a good mood despite their computer system which was acting up, very satisfied :)