Station Service Denis Pelletier is a family-owned business located in Rivière-du-Loup, Quebec. The garage has earned a reputation for providing exceptional service and competent repairs to both local customers and tourists passing through the region.
Customers have praised the business for its quick and efficient service, particularly in emergency situations. One reviewer had a positive experience when they needed a flat tire repaired, with the work being completed promptly and professionally. Another customer, who was visiting from out of town, was impressed by the garage's ability to diagnose and fix an issue with their motorhome's engine, even arranging for a referral to a trusted mechanic when they were unable to accommodate the customer's timeline.
The owner, Denis, and his team, including his wife, daughter, and sons, are known for their courteous and kind demeanor, as well as their commitment to providing exceptional customer service. One long-time customer has commended Denis for his professionalism and dedication to serving his customers over the past 40 years.
Overall, Station Service Denis Pelletier is a trusted and reliable automotive repair shop that consistently delivers high-quality work and outstanding customer care.
While traveling between Ottawa and New Brunswick I had a flat tire and had to stop at Rivière du Loup for the night. During the evening I did a search and the Denis Pelletier garage came up with good comments. The next morning I went there and they repaired my tires before their customers who had appointments. Only one conclusion comes to mind: the customer service is second to none and the quality of the work that was done was impeccable and courteous.
If I could give 10 stars, I would! After our vehicle broke down on a Friday evening, the tow truck brought us to this garage. Not being from the area we thought our weekend was ruined. We were sure we wouldn't be able to find an open garage on a Friday evening. When we arrived there, we were taken care of by a courteous and warm mechanic. 1.5 hours later we were back on the road and able to enjoy our weekend. In short, we recommend without hesitation and thank you again!
On September 12, 2023, I was in Prince Edward Island. My motorhome's engine was misfiring intermittently. I wrote an email to the Pro-Alignement Lavoie garage, in Témiscouata-sur-le-Lac, to request an appointment for the day after if possible, i.e. September 14, and I called the garage. An employee answered me and informed me that the owner Claude Lavoie was absent but that he would call me back. It was 4:00 p.m. We decided to leave Prince Edward Island immediately to get closer to Quebec more quickly. The next morning, when we were in Edmundston, NB. Claude Lavoie calls me to tell me that he has no availability this week but that he called a competent friend and CAA… read full review
69 Rue Fraser, Riviere-du-Loup, QC G5R 1C5
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