About Fenplast - Repentigny
Fenplast, a reputable company, provides excellent customer service from start to finish. Customers praise the professionalism of the sales representatives, such as Nicolas Marsolais and Daniel Dumas, who ensure a transparent and satisfactory experience. The installation teams, led by experienced technicians, deliver high-quality work, even in challenging situations like working on the fourth floor. Fenplast's commitment to customer satisfaction is evident through their after-sales service, with representatives like André Lachapelle promptly addressing any concerns. Clients appreciate the company's attention to detail, from the initial measurements to the final installation, and the absence of any unpleasant surprises regarding the pricing. Overall, Fenplast's dedication to its customers has earned it a strong recommendation from satisfied clients, who express their willingness to use the company's services again.
I had excellent service from start to finish, from sales with Nicolas Marsolais to the installation scheduler Ms Stéphanie Hamelin and the installation crew. Everyone took time to answer my questions and preoccupations. The result is a nice new window, with another satisfied customer.Three nice points: 1) the salesman also handles after-sales, making sure any problem is quickly resolved. 2) It's the only company that stills sends the salesman to come and take measurements, before doing the proposal, thereby avoiding any surprise before the customer signs. The technician then follows-up to confirm the final measurements. 3) The customer doesn't pay the last 15% until… read full review
Excellent service from start to finish on the project to change a door on our terrace. Our advisor Daniel Dumas was very professional and met all our expectations while taking care that the submission was as transparent as possible. On the administrative side, Stéphanie always answered our questions and was easily accessible. The team who carried out the work was very experienced and did a perfect job despite the constraints of working on the 4th floor. The final price was as announced at the beginning, no unpleasant surprises at the end.We would without any hesitation recommend Fenplast to our friends and would do business with them again with our eyes closed.Thanks… read full review
Fenplast Repentigny is a company that is committed to improving. The after-sales service is exceptional. As far as I am concerned, I had excellent service from their representative André Lachapelle. He gave us good advice. We were impressed with the quality of the installation. Well done to the installers. In the end, we changed 4 doors and several thermos. We are very satisfied.
Monday 9AM - 5PM
Tuesday 9AM - 5PM
Wednesday 9AM - 5PM
Thursday 9AM - 5PM
Friday 9AM - 5PM
Saturday 9AM - 2PM
Sunday Closed
570 Rue Lavoisier, Repentigny, QC J6A 7P1
