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Best Buy

2.8 69 reviews
Electronics Store, Computers, Electronics
Overall rating
2.8
out of 5
69 reviews
5 star 35%
4 star 9%
3 star 3%
2 star 11%
1 star 42%

About Best Buy

Best Buy is an electronics store chain offering a wide range of products, including computers, mobile devices, TVs, and video games. Customers appreciate the option to reserve items online for in-store pickup or enjoy free shipping on orders over $35. The store provides a Low Price Guarantee and features the latest tech products. Recent reviews highlight the excellent customer service, with staff taking time to assist customers in finding the right devices. One customer noted a helpful employee who patiently explained various options, leading to a successful purchase. Although there was a brief concern about an order detail, the overall experience was positive, with timely delivery. Best Buy is recognized for its impressive selection, customer satisfaction, and reliable support from in-house Geek Squad Agents for any technology issues.

Sep 2026
3.0
I came here to purchase a controller
I gave the lady extra and expected change
She didn’t even think of change
She was really slow the whole time
But other than the service
I realy liked the selection
And the quantities of options
Dec 2025
2.0
I have always trusted iRobot, but the Roomba Max 705 Combo has been the most disappointing experience I’ve ever had with the brand — not once, but twice.

I exchanged the first unit at Best Buy, hoping it was defective, but the second brand-new unit failed in exactly the same ways. Both devices showed persistent errors (1028, 517, 48), random interruptions, and an inability to complete even simple cleaning routines.

I followed every troubleshooting step multiple times — cleaning tanks, checking sensors, resetting the robot and dock, and repeating the entire process. Nothing worked on either unit, clearly showing the issue is not user error but a systemic flaw in… read full review
May 2025
5.0
We needed help finding a phone . The staff was friendly and helpful. The associate helped find the best bargain and set up the phone . They worked with us . I appreciate how helpful and patience they were . I would definitely recommend this place.
Photos of Best Buy, 2700 Boul Laurier Unit 2290,  Québec City
All 24 photos

Hours

Monday 10AM - 6PM
Tuesday 10AM - 6PM
Wednesday 10AM - 6PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 5PM
Sunday 10AM - 5PM

Good to know

  •  repair services 
  • has battery recycling 
  • has electronics recycling
  • accepts debit cards
  • bike parking

Location

2700 Boul Laurier Unit 2290, Québec City, QC G1V 2L8

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Best Buy · 2700 Boul Laurier Unit 2290, Québec City, QC G1V 2L8

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