Greiche & Scaff Fairview Pointe-Claire is a Quebec-based business that has been providing personalized service and high-quality glasses for over 45 years. With multiple locations throughout Quebec, customers are welcomed by a passionate and attentive team of professionals who listen to their needs. The store offers a wide range of glasses, all made in Montreal, and utilizes cutting-edge technology to ensure perfect quality. Reviewers have highlighted the excellent service, with one manager noted for their helpfulness and advice. Customers appreciate the friendly atmosphere and the staff's ability to help them choose frames that fit well. However, some reviews indicate issues with communication about pricing and promotions, such as the special for a second pair of glasses. Additionally, while many customers have praised the optometrists for their knowledge and thoroughness, there have been complaints regarding unexpected charges during appointments. Despite some concerns, Greiche & Scaff Fairview Pointe-Claire remains a reliable destination for eye care needs.
Excellent service and a great experience at Greiche & Scaff Fairview. The staff were friendly, professional, and very helpful. I really appreciated their customer service and attention.
I’m very satisfied with my experience and would definitely recommend this location.
Was greeted warmly my Ali, he assisted me in a positive friendly manner and offered advice. Purchased my glasses with them and will continue doing business with them.
Thank you.
No one greets you when you walk into this store—ever.
I stopped by last week to make an appointment and stood around while employees ignored me. After a few minutes, I had to approach someone myself just to get help. I was able to book an appointment, but the experience didn’t improve from there.
When I came back for my appointment, it was the exact same situation. I walked in and was completely ignored. No greeting, no direction, nothing. I stood there awkwardly until one of the doctors happened to notice me while briefly stepping out of her office. She asked if I had checked in and pointed me to the front desk.
How am I supposed to know I need to check in when… read full review
6815 Route Transcanadienne #G21, Pointe-Claire, QC H9R 5J1
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