About Tropicazoo
Reviews for Tropicazoo
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 8PM
Friday: 9AM - 8PM
Saturday: 9AM - 5PM
Sunday: 10AM - 5PM
Tropicazoo is a pet store that offers a wide range of products and services for animal owners. The business has an online shop with free delivery, as well as in-store experts who provide services such as pet sitting for birds, reptiles, and rodents. Tropicazoo also has a loyalty program with bonus tickets and offers attractive promotions and discounts. The store has over 35 knowledgeable staff members who are passionate about animals. While some customers have had mixed experiences with the service, reporting it as unwelcoming and unhelpful at times, others have had positive interactions. One customer was satisfied with the service provided by an employee named Naomie, who addressed an issue with pricing promptly. Another customer adopted a cat from Tropicazoo and was pleased with the animal's health and progress after necessary treatment. Overall, Tropicazoo aims to cater to the needs of pet owners, providing a variety of products and services through their online and in-store offerings.
Le service est souvent peu accueillant et peu chaleureux, souvent l'impression qu'on dérange les employés dans leur discussion. Alors qu'ils n'étaient manifestement pas occupés, m'ont fait attendre pendant plusieurs minutes à la caisse. J'y vais seulement lorsque je manque vraiment de quelque chose, sinon je préfère de loin le chico sur Rolland Therrien pour le service.
I adopted a 3-month-old little cat in January 2024. Despite some small health problems that I had not been told about. The cat is doing wonderfully after the necessary treatment.
Good day :)
Excellent service from Naomie overall. She also took the time to correct an error with the price of an item after I brought it to her attention, ensuring customer satisfaction. Store also looks clean and organized and I'll definitely be doing my pet store shopping here from now on.