About Médicus
Reviews for Médicus
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5:30PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Médicus est le chef de file québécois en matière d'orthèses et prothèses, de compression, de chaussures orthopédiques, d'équipements médicaux, d'apnée du sommeil et de soins à domicile. La succursale de Longueuil s'engage à faciliter la vie quotidienne et à contribuer au mieux-être de ses clients. Les clients soulignent le service professionnel et rapide, ainsi que l'expérience de service à la clientèle positive, notamment pour trouver des produits en rupture de stock dans d'autres succursales. L'ouverture d'un dossier permet un service plus personnalisé, comparable à celui d'une pharmacie. Cependant, un client a déploré un manquement à la confidentialité de son dossier médical, suite à la réception d'une publicité ciblée. Médicus invite les clients à consulter ses orthésistes-prothésistes diplômés et ses conseillers pour des solutions adaptées à leurs besoins.
Lots of workers, but they all seemed a little lost...Answered the question half-heartedly, seemed lost... asked a teammate for help, teammate ignored him. Seems to have way too many people per square foot.Uncomfortable and strange atmosphere.
(Translated by Google) We have been doing business with Medicus for several decades. We are really dissatisfied with the service received at the Longeuil branch. After a month of waiting for a walker, we were offered another model, without informing us of the higher price (the first was 326$ and the second 381.95). When we asked where the cane holder was, we had to pay an additional $18. No help installing it in the car, despite the request, when we are both over 80 years old. Last visit for us. Far from the service obtained in the past by Mr. Bleau and the members of his family.(Original)Nous fessons affaires avec Medicus depuis plusieurs décennies.Nous sommes vraiement...read full review
(Translated by Google) So far I have always had good service but yesterday I received advertising in the form of a postcard on which everyone who saw it was informed of a medical condition that affects me. I consider this to be part of my medical file and confidential. I am now trying to find which professional order to file a complaint with for breach of confidentiality. Do you have an idea? The response received indicates that it is to follow up. Is this enough to break the confidentiality of a file?(Original)Jusqu'ici j'ai tjrs eu du bon service mais hier j'ai reçu de la publicité sous forme de carte postale sur laquelle tout le ceux qui l'on vu on été informé...read full review