About Tran Ongles & Spa Laval
Tran Ongles & Spa Laval, founded in 2011, offers professional and legendary nail and beauty services. The salon aims to create a relaxed and friendly atmosphere where customers feel welcome. They use high-quality products and stay updated on current trends. Customers praise the salon's excellent service, from the warm welcome to the attention to detail during treatments like pedicures and manicures. The staff is friendly and accommodating, offering refreshments like coffee, tea, and slush. Tran Ongles & Spa Laval also provides a range of add-on services, including nail art and repair. The spacious waiting area adds to the comfortable experience. Customers describe the salon as always clean and tidy, with the receptionist even vacuuming in front of them. The stylists are open to customers' ideas and accept walk-ins. They are skilled, precise, and attentive, providing great service. The owner, Mr. Tran, is described as adorable and always in a good mood, making a difference with his welcoming attitude.
Today during my visit at the salon I unfortunately experienced a very unpleasant incident but I want to highlight how professionally and efficiently the staff handled the situation. They were genuinely concerned, extremely helpful, and did everything they could to understand what happened and assist me. Their calm, respectful, and proactive attitude made a stressful moment much easier to deal with. I truly appreciate the support they showed throughout the entire process.
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“Kathy is an amazing nail technician at Tran Ongles Nails Spa. She did my nails before I left for Australia, and over two months later they still look beautiful. Highly recommend everyone should come to Tran Ongles Nails Spa !” 💅✨
The very best !!! Helene just get it right every single time!!! Their customer service is top tier …. Gentlemen at reception always greets you like you are family. Its more than just a nail salon its an experience…..