Opto-Réseau Fabreville, founded in 1988, is a business known for its highly qualified eye care professionals. The team consists of three optometrists, three opticians, and five assistants who are dedicated to serving and understanding customers' needs to provide suitable solutions and ensure satisfaction. The clinic offers a variety of services, including high definition progressive lens measurement technology and comprehensive exams with digital retinal photos. Customers can also expect to find a wide selection of glasses and new collections. One customer drove an hour and a half on a Saturday to visit the clinic due to unavailable appointments in their area and was impressed with the professional and attentive service received. Another customer recommends the clinic and is satisfied with their first appointment, having found glasses for themselves and their three children. The clinic is also noted for its professional optometrists and impeccable after-sales service. Recent reviews highlight the very good service from the receptionists, who are described as helpful and friendly. Optometrist Isabelle took the time to advise a customer even after her workday had ended, showing the clinic's genuine concern for its clients. Optician Keena Cloutier is praised for excellent customer service and professionalism, even if frames are a bit more expensive. Overall, customers feel very satisfied with their experiences, noting the patience, politeness, and kindness of the staff.
I had a wonderful experience with Dr. Isabelle Toupin-Giroux, Farzana, and the entire team! The clinic is incredibly efficient, making the whole process simple and effortless from start to finish. Their communication with patients is excellent. I highly recommend them!
J'ai eu un très bon service de la part des réceptionnistes, elles étaient très serviables et sympathiques. De plus, l'optométriste Isabelle a quand même prit le temps de me conseiller alors qu'elle avait fini sa journée et était en train de partir. Ça semble être un endroit qui se soucie sincèrement de ses clients. Je vais aller faire mes examens là-bas désormais.
Je suis allé les voir un samedi et j'ai fait une heure et demie de route car dans mon coin les rendez-vous était disponible dans un détail de 3 mois. L'équipe en entier a été super professionnelle malgré que c'était une journée de fin de semaine et je me suis senti pris en charge de A à Z. Excellent service! Je recommande la clinique sans hésiter :)
380 Bd du Curé-Labelle suite 200, Laval, QC H7P 5L3
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