About Best Buy
Best Buy is a popular electronics store chain that specializes in computers, mobile devices, TVs, and video games. Customers appreciate the option to reserve products online or enjoy free shipping on orders over $35. The store offers a Low Price Guarantee and a wide selection of the latest tech products. Many customers have experienced good service, especially at the mobile counter, where staff provide quick and clear help. While some have noted that staff knowledge can vary by location, overall feedback indicates satisfaction with product selection and competitive pricing. The in-house Geek Squad Agents are available for technology repairs and support, although experiences can differ. One technician received praise for excellent assistance, while another faced criticism for unprofessional behavior. Customers have highlighted the reasonable prices on TV screens and a variety of electronic equipment for the home, although some find kitchen furniture prices to be somewhat high.
I had a great experience at Best Buy! I purchased an iPad and a PlayStation, and Mahdi helped us throughout the process. He was very knowledgeable, patient, and professional. Excellent customer service thank you, Mahdi!
Have been coming here for years. Big variety and great prices like all Best Buys. Purchased a new microwave and Jason K was amazing. He was so sweet and helpful. He carried it for me & even brought it outside to my car in the cold without any complaints. Now that’s what I call customer service! Thank you Jason!
Visiting canada and decided to buy some earbuds online for pick up. They didn’t accepted the ID and settled to repurchase at the counter. When I paid they didn’t even gave change and very pushy with the this 12 dollars protection.