LAVUE.CA | Donnacona

Jun 2023

First experience two years ago. Great service, super pleasant. Two weeks ago, the optometrician barely took the time to do my eye exam. Not even 5 minutes and it was over. I've never experienced that. My lenses of my ultra glasses were scratched in 2 years. First time this happens to me. When we adjusted my glasses, the optician explained to me that my progressive focus was too high! ? I was not entitled to any compensation for my glasses which ultimately did not fit my vision well! I still ordered a new pair from them because I needed one fairly quickly for work. Otherwise. I will never set foot there again! ?‍♀️

Mar 2023

I got an appointment very quickly. Every staff member is dedicated and generous. I was given a lot of information to understand what type of glasses I need. The optometrist in particularcalmed my worries by clearly explaining the effects of macular degeneration. And the prices are reasonable.

Mar 2023

Place to avoid at all costs.I went for an eye exam, glasses and a referral to see an ophthalmologist in the area to do my glaucoma follow-up. I had to travel several times to get a simple sheet which indicates that I must have a follow up. Finally, Johanne Quesnel the optometrist shouted at me in front of the employees and customers before giving me the copy I needed, scorning me. In addition, during the examination she was not at all attentive, which means that the glasses I have just had do not suit me at all. Also, you should know that the store staff is very aware of the inconvenience but that the optometrist is not their responsibility. They also pushed hard enough...read full review