About Doucet Machineries
Reviews for Doucet Machineries
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 12PM
Saturday: ClosedSunday: Closed
Doucet Machineries is a recognized North American leader in the design, manufacturing, automation, and integration of specialized machinery for companies in the secondary wood processing industry. They serve thousands of manufacturers of cabinets, furniture, hardwood floors, and construction materials worldwide. Doucet's customer-oriented culture emphasizes flexibility. All their products are designed and manufactured to perfectly fit the client's environment. They are installed by a team of technical experts who are fully attentive to the customer's current and emerging needs. With over 45 years of expertise, Doucet is focused on optimizing their clients' production. Customers praise the company's stellar customer service, prompt replies, and willingness to help solve problems. However, some recent experiences have been mixed, with inconsistent quality control and unresponsive customer service.
(Translated by Google) Excellent loading service and very efficient!Congratulations to Hugo and Alex!(Original)Excellent service de chargement et très efficace !Bravo à Hugo et Alex !
Bought an SDM+ from Doucet via Hermance.Delivery & Driver = A+Very accommodatingDesign of SDM+ = AWell designed for the most part. The regulator and gauge in an awkward locationPaint Quality = C-Not great. Rattle can qualityQuality Control = DSharp parts that "slice" ... and rust on unfinished steel. DisappointingOrdered on or around 2/24/22, received it 5/26/22Biggest disappointment, Doucet customer service doesn't respond. Hermance response equally lame (but they did respond). Would I purchase from them again? Likely not.
Bought an SDM+ from Doucet via Hermance.Delivery & Driver = A+Very accommodatingDesign of SDM+ = AWell designed for the most part. The regulator and gauge in an awkward locationPaint Quality = C-Not great. Rattle can qualityQuality Control = DSharp parts that "slice" ... and rust on unfinished steel. DisappointingOrdered on or around 2/24/22, received it 5/26/22Biggest disappointment, Doucet customer service doesn't respond. Hermance response equally lame (but they did respond). Would I purchase from them again? Likely not.