Réno-Dépôt Brossard is a hardware store that offers a wide range of products and excellent customer service. The staff is friendly, professional, and attentive, helping customers find what they need both in-store and outside. Customers often appreciate when employees approach them directly, making shopping easier and more efficient. The store features a lovely greenhouse filled with thriving succulents and cacti, adding a pleasant touch to the shopping experience. The plumbing department is particularly notable, with employees going above and beyond to resolve complex issues. Michel, the household appliances advisor, is recognized for his professionalism, patience, and friendly attitude. He even checked if a part on the fridge could be removed under limited height conditions, demonstrating his dedication. However, some customers find the service disappointing at times, noting difficulty in finding assistance or French-speaking staff, which can be frustrating for francophone shoppers. Overall, Réno-Dépôt Brossard provides a positive shopping experience with staff committed to meeting customers’ needs and exceeding their expectations.
After a very bad experience at Home Depot on August St, I went to this Rona this morning around 11. Yves in your paint dept is fantastic. He is knowledgeable and has very good customer service skills. He matched my paint, know where to find other items in the store and has very good listening skills. He should be commended. Regards, Sheila
Actually found a staff member in the aisle where I was searching! She actually approached me to ask if I needed help! She set me up in less than 5 minutes! Unfortunately, I didn't get her name, or I'd tell you.
Michel, the household appliances advisor, was professional, very patient and friendly. He even unscrewed a part on the top of the fridge to check if we could remove it, given the limited height under our cabinets. Unfortunately, this was not possible. His availability, his humor, his smile and his professionalism are an asset for Réno Dépôt. Well done Michel.
7410 Taschereau Blvd O, Brossard, QC J4W 1M9
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