Hand & Stone Massage and Facial Spa in Wyomissing, PA offers a variety of spa services including massage, facials, and hair removal. The spa is open seven days a week with extended hours and accepts both appointments and walk-ins. They have a membership program that provides savings and rewards.
Clients report positive experiences with the relaxing atmosphere and skilled massage therapists. Many have recommended specific therapists, such as Rebecca, Mike H., and Amy, for their friendly demeanor and ability to listen to client needs. The massages are often described as fantastic, helping clients feel less aches and deeply relaxed. Facials at the spa have also received praise for being fabulous and rejuvenating.
However, some clients have expressed dissatisfaction with the membership program, mentioning challenges in booking appointments and high staff turnover. Complaints about the cancellation process have also been noted, with some feeling unable to use their last appointment within the allotted time frame. Despite these concerns, many clients continue to enjoy their experiences and look forward to their visits. The spa is described as clean and Zen-like, with professional and prompt staff.
This was my first time going to a spa and I had a great experience. Cartier was very nice and gave me a good run down of what to expect during and after the massage. The welcoming staff at the front desk answered all of my questions and made me comfortable as soon as I walked in. Thank you!
Ive been going to hand and stone for a bit and these past few months I've been getting my massages from Emily and she has been the absolute best. She ensures im comfortable and takes care of all points im in need of relief for. I get a nice firm massage. She is super sweet and her hands are amazing!
I had an amazing massage with Emily! She was professional, attentive, and really listened to the areas that were bothering me. I came in with a lot of tight knots and tension, and she worked them all out. By the end of the session, I felt completely relaxed, refreshed, and moving better than I have in a long time. Emily has a great touch and clearly knows what she's doing. I highly recommend her to anyone looking for a quality massage.
1185 Berkshire Boulevard, Wyomissing, PA 19610
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