1st Tech was on time & confirmed our initial diagnosis. Part was ordered and repair expediently completed the following day by Rick who was courteous, professional & very thorough. The office staff was also phenomenal with consistent updates. Exceptional overall experience! Highly recommended,
December 2025
This was an experience that I don't want to have anymore when a technician comes to your home they are supposed to have the appropriate material when entering someone's home, every technician should have shoe booties to put on or over their shoes, especially when it is raining or snowing or any inclement weather outside. I should not have to argue with a technician to put plastic bags on his feet because he's afraid he's going to fall but you were entering my home carrying snow and water all on the floor this is unacceptable. Secondly when you're seeing a new client you are to listen to the client not over talk them or interrupt them when they're... read full review
December 2025
EMCO did an excellent job removable of old gas heating system and cleaned up area…..home warranty company chose this company. In the beginning of ordering process there was a problem with original order he ordered the wrong size unit that was too big for to run 2300 square foot 3 level home. My family had to wait literally 3 weeks for correct furnace to get installed as a result we ran up our electric bill from running gas oven, 8 new energy efficient electric space heaters, I’m not happy with my warranty company because I was told a refund check for $200 would be mailed to me for from recent purchases of heaters, still no check as of today. All they want is money... read full review
1st Tech was on time & confirmed our initial diagnosis. Part was ordered and repair expediently completed the following day by Rick who was courteous, professional & very thorough. The office staff was also phenomenal with consistent updates. Exceptional overall experience! Highly recommended,
This was an experience that I don't want to have anymore when a technician comes to your home they are supposed to have the appropriate material when entering someone's home, every technician should have shoe booties to put on or over their shoes, especially when it is raining or snowing or any inclement weather outside. I should not have to argue with a technician to put plastic bags on his feet because he's afraid he's going to fall but you were entering my home carrying snow and water all on the floor this is unacceptable. Secondly when you're seeing a new client you are to listen to the client not over talk them or interrupt them when they're... read full review
EMCO did an excellent job removable of old gas heating system and cleaned up area…..home warranty company chose this company. In the beginning of ordering process there was a problem with original order he ordered the wrong size unit that was too big for to run 2300 square foot 3 level home. My family had to wait literally 3 weeks for correct furnace to get installed as a result we ran up our electric bill from running gas oven, 8 new energy efficient electric space heaters, I’m not happy with my warranty company because I was told a refund check for $200 would be mailed to me for from recent purchases of heaters, still no check as of today. All they want is money... read full review