You guys are awesome! I own Double Diamond Tattoos in west chester and we always have illegal parking in our spots when we come in. You guys were very polite and quick. Unlike some of the other companies we have used in town!
About ON TIME TOWING LLC
On Time Towing LLC, established in 2008, offers a variety of services including junk car removal, towing, roadside assistance, and hot shot trucking in Chester County, Pennsylvania, primarily serving West Chester and surrounding areas. The company has found a niche in transporting high-end vehicles and can move anything from machinery to refrigeration equipment.
Customers have reported quick response times, with one customer being stranded for 12 hours before On Time Towing arrived in 30 minutes to tow their car to a mechanic. The tow truck driver, Sam, was described as professional, friendly, and reassuring. He provided updates and photos to confirm the correct delivery of the vehicle.
Customers have praised the excellent customer service and prompt response times of the company. The roadside assistance service, specifically tire service, received positive feedback as well. Sam, the tech who provided the roadside service, was described as fantastic, reassuring, and kind. He provided clear communication on how he would help and followed through on his promises. Customers have appreciated his friendly service and professionalism.
Reviews
⭐ Absolutely Outstanding Service from SAM at On Time Towing!!!⭐
I cannot say enough good things about Sam at On Time Towing. From the very first conversation, he was professional, courteous, helpful, and genuinely focused on providing excellent customer service.
After dealing with a stressful situation, and a terrible experience with Luongo's towing, Sam made the towing process incredibly easy. He gave me a reasonable and fair price, communicated clearly, answered my questions without making me feel like an inconvenience, and treated me with respect throughout the entire process.
What really impressed me was how professionally On Time Towing operates. They offer convenient… read full review
These guys are great they communicate through out the process, solve the problem if mechanical and don’t just tow your car they look to resolve the issue first. Highly recommend
Photos
Hours
Monday 7AM - 12AM
Tuesday 7AM - 12AM
Wednesday 7AM - 12AM
Thursday 7AM - 12AM
Friday 7AM - 12AM
Saturday 7AM - 12AM
Sunday 7AM - 12AM
Good to know
- accepts credit cards
Location
1054 Saunders Lane, West Chester, PA 19380
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