Valley Air Indoor Quality

Jul 2023

I see that Valley Air has many positive reviews, but I think it’s only fair to potential customers to tell you about my very negative experience. Shortly after our new system was installed, it stopped working. Valley came and made an adjustment to the thermostat. We then had a flood and the ceiling was damaged. The owner of Valley Air, Mr. Lehman, inspected our home and said the flood was due to problem with the thermostat and that his company would reimburse us for the repairs to our ceiling and reset the thermostat. We sent the bills as requested. We called, sent emails and even a certified letter. We were completely ghosted. We had to hire a lawyer to get the...read full review

Jun 2022

PLEASE AVOID THIS COMPANY - CASHED MY DEPOSIT, DID ZERO WORK FOR OVER 5 MONTHSOne of the heating units in my condo went out around Thanksgiving 2020. My building recommended this company for the repair because they had previously done work there. They came out and said that the unit will need to be replaced and it will take 12 weeks to build the unit. It is now mid-April 2021 and no work has been done despite them cashing my deposit. I made multiple attempts to reach out via phone and email regarding the status of the repair, but they have not returned any calls/emails. Another apartment in my building has had similar issues with contacting this company.No work has been...read full review

Jun 2021

I am so glad I went with Valley Air to put in my new HVAC system. They were quick to answer my call when my heat broke and had my heat installed within a day. Mike and Shawn were my installers and were neat, professional and courteous the whole time. I couldn’t have chosen a better company.Services: Installation