Waste Management Transfer Station

Oct 2023

Used them for a few years until they:- started adding some arbitrary fees and charges (Recyclable Material Offset, Fuel / Environmental Charge, Regulatory Cost Recovery Charge, Energy Surcharge) which sometimes were getting close to 50% of the bill- raised the 96 Gallon Toter charge by 225% (!!!) within just 6 month- switched recycling from weekly to once every two weeksI cancelled after receiving another bill for the FUTURE period.They send me a bill for removal of the toter, which included a PARTIAL credit for the FUTURE period bill. They PARTIALLY credited the Recycle Material Offset and Energy Surcharge fees for the FUTURE period even though I cancelled before!And...read full review

Jul 2023

I originally signed up with WM as their $69 per quarter was the best pricing available. Since then, their prices have almost doubled and their service is unreliable at best. I have had numerous missed pickups that required my follow up with their office. They usually do pickup a missed pickup on the next scheduled business day. Three weeks ago I watched a driver in an older hopper type truck, dump both my refuse and my recycling into the same hopper. I called the company to complain and they told me that the driver was wrong and that the problem would be addressed. Since then , my recyclables have not been picked up for two weeks. The container still sits at the curb,...read full review

Jun 2023

Don't fall for their initial low-price contract. After the contract, they jacked my rates by 60%, and then cut my service in half. And read the fine print - they charged a "removal fee" when I cancelled equal to another 3 months of service. So much for low-cost...