NOT HELPFUL AT ALL. ASKED TO GIVE ME A QUICK QUOTE ON CARPET, AND GENTLEMEN REFUSED TO HELP ME. SAID YOU FIGURE IT OUT DO THE MATH. I REPLIED WITH "YOU GUYS ARE THE ONLY COMPANY ON STRIP THAT WILL NOT ANSWER MY QUESTIONS. HE THEN REPLIED " LOOKS LIKE YOUR WELL ON YOUR WAY ON FINDING SOMEONE THAT WILL DO IT. SO I SAID YOU WONT HELP ME , HE SAID NO!!! IM A PENN STATER AND A MEMBER OF THIS COMMUNITY. NEVER HEARD OF A COMPANY THAT DONT WANT MONEY AND SO LAZY. WOULD NOT RECOMMEND THIS PLACE TO ANYONE. AND THAT'S THE CUSTOMER SERVICE ,WOW!!! ALMOST WENT UP THERE WITH MY 3 KIDS TO COMFORT HIM... MAYBE IM THAT PETTY BUT I LIKE GREAT BUSINESS. NOT LAZY BUSINESS... read full review
September 2017
If your like me and like to use local businesses to support your community do yourself a favor and use another one of the many flooring companies in the area. Absolutely terrible customer service. Probably the worst i ever had. Seriously mean and passive aggressive.
Good quality service and good quality products
NOT HELPFUL AT ALL. ASKED TO GIVE ME A QUICK QUOTE ON CARPET, AND GENTLEMEN REFUSED TO HELP ME. SAID YOU FIGURE IT OUT DO THE MATH. I REPLIED WITH "YOU GUYS ARE THE ONLY COMPANY ON STRIP THAT WILL NOT ANSWER MY QUESTIONS. HE THEN REPLIED " LOOKS LIKE YOUR WELL ON YOUR WAY ON FINDING SOMEONE THAT WILL DO IT. SO I SAID YOU WONT HELP ME , HE SAID NO!!! IM A PENN STATER AND A MEMBER OF THIS COMMUNITY. NEVER HEARD OF A COMPANY THAT DONT WANT MONEY AND SO LAZY. WOULD NOT RECOMMEND THIS PLACE TO ANYONE. AND THAT'S THE CUSTOMER SERVICE ,WOW!!! ALMOST WENT UP THERE WITH MY 3 KIDS TO COMFORT HIM... MAYBE IM THAT PETTY BUT I LIKE GREAT BUSINESS. NOT LAZY BUSINESS... read full review
If your like me and like to use local businesses to support your community do yourself a favor and use another one of the many flooring companies in the area. Absolutely terrible customer service. Probably the worst i ever had. Seriously mean and passive aggressive.