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I purchased a used truck from Springfield Ford on short notice and on a SATURDAY. John Shipley was very kind and helpful throughout the process, and even stayed later past business hours to get me all situated with the vehicle (on a SATURDAY). Obvious he cares for the customers. This was the first time I was buying a car, and John was more than patient with the questions I asked. It was a great first experience with him and definitely recommend taking your business there.
This is my first time purchasing a Ford and a pickup truck. I’m buying a new vehicle so i can pass on my car to my daughter. My cars had been always Toyota. They answered all my questions and they were respectful when I am asking maintenance plans that they have been that Toyota similarly have that I want to get. They offer suggestions and listen to what i need in a vehicle.
Just traded in my Escape for a Bronco Sport from this location. Joanne, Stacy, and the rest of the crew were such a pleasure to work with. So genuine and helpful and made the process so smooth and easy. Would definitely recommend buying a car from Springfield Ford, especially as a young woman that has had not the best experiences with dealerships in the past. Thank you Joanne and Stacy!