Somerset Rural Electric Co-Op

Mar 2022

We rarely experience outages, and when we do, they are quick to fix. I've never had an issue with their communication, and they are always willing to answer questions and are helpful and friendly. Often have customer appreciation days and staff is courteous. So glad I'm part of a co-op, especially after hearing MANY horror stories of other service providers.

Jul 2020

Every time we have an outage, they are very quick to repair. We have had two transformers blow very close to us, several outages, all likely due to weather. The latest was the ice storm that we assumed knocked out power in many areas. We called and very shortly afterwards the issue was fixed and they called back to make sure everything was ok.The area is very heavily covered with many electrical services passing through very rural areas. Trees are not friends to our electrical service. Im amazed we don't have more issues and the fact that Somerset Electric is so responsive. I pay a bit more here than we did with West Penn, however the services is night and day better...read full review

Jul 2017

As a city dweller who has a weekend retreat served by the Co-Op, I am constantly amazed at the differences in cost and service. The Co-Op provides power at significantly lower cost. They are interested in helping the consumer to conserve electricity and are responsive to the needs of the community. Their service is personal and prompt. They are governed by a volunteer Board of Directors. I wish all of our utilities functioned as well as the Somerset Rural Electric Co-Op.