About Rhoads Energy
Reviews for Rhoads Energy
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
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Rhoads Energy has been a trusted provider of heating oil delivery, propane services, and HVAC solutions in Berks County since 1923. Customers appreciate the company's commitment to fair and professional service. Many have relied on Rhoads Energy for years, valuing their expertise in equipment maintenance and installation. Notably, one customer highlighted the exceptional support received from an employee in the billing department, commending her cheerful and patient assistance in resolving issues. Rhoads Energy's Cool Crew has also earned praise for their outstanding HVAC services. After a customer's central air conditioning unit failed, they received prompt and thorough service. The sales representative explained the process clearly, and the installation team was professional, friendly, and ensured a clean workspace. Additionally, Rhoads Energy responds quickly to service requests, as noted by a customer who received same-day assistance for a heating system issue. Overall, Rhoads Energy is recognized for its reliable service, knowledgeable staff, and commitment to customer satisfaction, making it a preferred choice for homeowners in the area.
My wife and I have been a customer of Rhoads Energy for many years for oil, for equipment maintenance and service, and for the last few years - propane too. They have always been fair and professional to us. However, I would like to recognize a particular employee at Rhoads energy, Ingrid J. She is in their billing department and over the years, I have dealt with her many times. Whenever I have any questions, issues, or need her to explain to me something on the invoice, she has repeatedly gone far above and beyond what you would expect a person to do, always being cheerful, patient, understanding, and most importantly, she will work the issue until it is resolved. Ingrid, you are awesome! I so much appreciate all that you do for your customers, and all that you have done for me over the years. Tony
Our 30-year-old central air conditioner unit recently died! We called Rhoads Energy (The Cool Crew) because we'd worked with E.G. Smith (their predecessor) for many years and always found the service excellent! We met with Joe, our salesperson, that same day. Joe was outstanding and explained everything to us--answered all of our questions. We signed the contract and had technicians out to our home for the install two days later! Our techs were Bryce and Jeff and they were the consummate professionals. They explained everything along the way and answered any questions we had. They also cleaned up beautifully and, above all, were very friendly! I highly recommend Rhoads Energy and will definitely use them again!