About Shamokin Community Health Center | Primary Health Network
Shamokin Community Health Center | Primary Health Network is a friendly and professional clinic that many patients appreciate. The staff is described as helpful, polite, and welcoming, making visitors feel comfortable during their visits. Patients often note that there is little to no waiting time, and they feel listened to and cared for by the doctors and staff. The doctors, including Dr. Kodali and Jay, are described as nice and attentive, with one reviewer mentioning that she stays on top of health concerns and needs. Tatiana receives praise for being warm, knowledgeable, and making patients feel heard. However, some patients have experienced issues with insurance denials, which have caused confusion and frustration, though billing problems are separate from the clinic’s care. Overall, the clinic is seen as a great place for healthcare, with a positive experience highlighted by friendly staff and attentive care, despite occasional waiting times or insurance issues that some patients encounter.
I had a great experience with the staff here. Everyone was friendly. I really liked Tatiana. She was welcoming, warm, and knowledgeable. I felt heard during my visit. She is an asset to the team there!
Well, the staff here is great. They're very helpful and polite. Dr. Kodali and Jay are very nice. Just sometimes you have to wait a while to see Dr. Kodali, but that's not my complaint. My complaint is, well depending on what insurance you have. You might get a denial from the Insurance. I got one twice in four months. One denied paying for my visit with Jay, and another denial for seeing Dr. Kodali. Now I showed my denials to the receptionist and I was told that my bill was paid for both visits, but told me to call the billing department because they don't handle billing at the clinic. So I called the department and was told that on one file, the bill wasn't paid and...read full review
I had a great experience with the staff here. Everyone was friendly. I really liked Tatiana. She was welcoming, warm, and knowledgeable. I felt heard during my visit. She is an asset to the team there!