Rochester Manor + Villa

Rochester Manor + Villa receives positive reviews for its immaculate, cheery, and clean environment. Many note the staff is wonderful, kind, helpful, and skilled, with employees working together for the good of their patients. Communication is thorough, keeping families up to date. Several reviewers state it is the best facility compared to others and would return. However, concerns are noted about a slight odor, an elevator out of service creating a safety worry, and inconsistent weekend staff described as horrible except for a few, while weekday staff are excellent. Some advise avoiding weekend intake if possible.