About Armstrong Comfort Solutions
Armstrong Comfort Solutions, part of the Armstrong Group, offers heating, cooling, and plumbing services based on over 70 years of experience in customer service. The company emphasizes quality service by ensuring their technicians, including Comfort Consultants, project managers, plumbers, installers, and repair technicians, are well-trained and use modern tools to complete jobs efficiently. Customers praise the company for its professional and excellent service, highlighting technicians who are kind, courteous, and efficient. The entire team is awesome, from the first call to the supervisor who double checks everything. They are known for doing outstanding jobs, going above and beyond to fix complex issues without destruction and getting units up and running quickly.
He came and fixed the problems very quickly. And rather cheaply I might add. Then he explained to my wife and I what he did in language we could understand . Send this man back anytime.
The technicians are always professional and courteous. They met with me to discuss the issue I was having with my AC. I showed them the problems I had encountered. They knew exactly what was the issue and proceeded to make the plan to address it. They were thorough and exceeded my expectations.
The customer representatives I dealt with in scheduling an appointment may need a little more customer service training.
No issues with today's service check. Tech was polite and efficient. Was advised of possible need to replace unit (29 years old) in future but was not forced to make decision at this time.