Water Heater Installation Repair near Quarryville

Water Heater Installation Repair near Quarryville picked by BestProsInTown

Closed today

101 W State St, Quarryville
Infinite HVAC Services Water Heater Installation Repair

“What pleasant crew.professional and courteous and most of all got my air conditioning up and running. Thank you for your great service. Thank you infinite hvac services.Service: A/C system maintenance“

5 Superb42 Reviews

Closed today

9 Township Dr, Paradise
Graybill Service Group Water Heater Installation Repair

“⭐️ UPDATE TO MY REVIEW ⭐️After reading my review the owner personally called me to address my concerns and was very concerned. His demeanor matched this of the technicians and scheduler. I updated my review accordingly and truly believe this company cares about their customers and the quality of their services. Nobody is perfect and can always get it right the first time, but definitely will continue to use their services and recommend them to others‼️OLD REVIEW:I wanted to give them 5 stars ✨ because the main tech who came out was so knowledgeable and kind and all around amazing BUT….when I initially made the call and asked how much the services were I was told $80 dispatch fee plus parts and labor. My grinder pit was alarming! They dispatched 2 techs for this job and essentially cleaned my pit and adjusted the levers. They were at my home 1.3 hrs and charged me $444.02. When I asked for the bill to be itemized I was told their quickbooks system doesn’t do this. I am actually a certified quickbooks expert and found this response quite comical. However I proceeded to tell the manager that as a fellow business owner I would suggest full transparency on the front end to avoid sticker shock when the company spends less than 2 hours on your job, uses 2 inches of pvc pipe, cleans a pump and charges you over $400 per hour. She said, “thanks for your feedback and have a nice day” I’m giving the rest of the staff a 5 still and the manager a 0. I truly hope you hire someone who can show your customers some empathy in the future and acknowledge your shortcomings. Again, very very knowledgeable techs who explain everything. Thank God there was not a more serious issue because I don’t even want to think about what that price would be.“

4.3 Superb7 Reviews

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