About Ulta Beauty
Ulta Beauty is a large retailer offering a wide range of cosmetics, fragrance, and beauty products from over 500 brands. Shoppers can find popular choices like Tarte, Fenty, Redken, and CHANEL, along with exclusive brands like Kylie Cosmetics and Olaplex. The store emphasizes Conscious Beauty, featuring products that are vegan, clean, cruelty-free, and sustainably packaged. Ulta Beauty also has a salon offering various services including haircuts, hair coloring, brow waxing, lash extensions, and makeup application. Customers have praised the helpful and knowledgeable staff, who provide excellent service and assistance in finding the right products. Many have noted the friendly employees who pay attention to customer needs and provide personalized recommendations. The Pottstown location has been highlighted as a great spot for all beauty needs, particularly for MAC products, making shopping easy and enjoyable.
I went to Ulta looking for something (that you don’t carry). Instead of just telling me that, Carol asked what I was looking for, and proceeded to show me what would be better for my skin type and age. She helped try on the samples for the correct shades. Previous makeup counters try to upsell their lines, Carol was knowledgeable, picked different lines to fit what I was looking for, and also found a travel brush collection for my trip. I will definitely return for additional items. Ulta has so many lines that I wouldn’t know where to start - very nice to find someone so helpful.
We have been into this location a few times recently to acquire makeup for our upcoming wedding. We are not very experienced in the application of makeup and needed a little advice and suggestions. We were guided to the associate Elissa and she blew us away. She was very friendly and showed and explained exactly what she was doing and we walked away with many helpful tips and tricks. You can tell she truly enjoys her job and working with the makeup.
When I came to ulta to find a hair product I have used for years I was upset to find they changed the formula. Everyone in the store was so helpful to find something else I could use that was similar. They talked with their other coworkers until we brain stormed what could work the best. They really went above and beyond to help me. One worker was from the salon with a septum ring and black hair that was partly green colored and the other girl worked at the front counter with shoulder length brown hair. I wish I caught their names…The new product they suggested worked almost exactly like the discontinued formula I’ve been searching for.