About Terminix
Terminix is a well-established pest control company with over 95 years of experience. They offer local services with specialists who aim to resolve pest issues and provide year-round support. The company guarantees its services, and customers generally report positive experiences with Terminix technicians. Some customers have appreciated the technicians' timeliness, friendliness, and thoroughness in addressing various pest problems. One technician was praised for their willingness to answer questions, share knowledge, and go the extra mile to ensure customer satisfaction. However, a few customers have faced challenges in reaching the local office and communicating with the company. Some have reported difficulties in scheduling appointments and following up on service requests. Despite these issues, one customer highlighted the professionalism and communication skills of a technician named Deyvon, who provided excellent customer service. Overall, Terminix appears to offer reliable pest control services, but the company's responsiveness and communication with customers seem to vary based on individual experiences.
Josh did a thorough inspection of our house after we detected critter sounds in the walls. The three visits from technicians followed promptly and they were courteous and efficient. Excellent service.
Phone# listed for Plymouth Meeting leads to a Call Center. Impossible to reach local office by phone. Our Technician gave his cell#, which he never answers? He told us he'd be back today to empty mouse traps. Call Center said there are no appointments available till Monday? Do yourself a favor and go with a local exterminator that actually answers their phone. Avoid 'big' companies like Terminex. Businesses that don't answer their phones directly, should be avoided, so there's no runaround with respect to communication & service.
I had broken the plastic top on one of my bait traps with the lawn mower and a technician came out to replace the top. After he left I was wondering what is going to keep it from happening again?