About RYCOR HVAC
RYCOR HVAC is a trusted Heat Pump specialist serving the Wilkes-Barre area and surrounding counties, with over 20 years of experience in ductless heating and cooling. Known for their expert advice and top-quality equipment, they focus on helping customers save money through utility rebates and tax credits. Their state-of-the-art, whisper-quiet heat pumps provide a clean and economical way to heat and cool any room in the house. As a Mitsubishi Electric Diamond Elite contractor, RYCOR offers 12-year warranties and 0% financing, ensuring reliable service and support. Customers consistently praise RYCOR’s team, especially Erica, for her professionalism, knowledge, and caring attitude. She is highly regarded for taking the time to explain every detail, answer questions thoroughly, and make the installation process smooth and stress-free. Clients note her reliability, honesty, and compassion, highlighting her as the best sales representative they have ever encountered. RYCOR’s commitment to customer satisfaction is evident in the positive reviews, which describe her as outstanding and dedicated. Overall, RYCOR HVAC is recognized for its expertise, quality service, and customer-first approach. They go above and beyond to ensure clients are well-informed and comfortable with their heating and cooling solutions, making them a dependable choice for heat pump installation and support in northeastern Pennsylvania.
If I could give Erica, the sales representative, 10 stars, I would, as I've never had an experience with a sales person who went so far out of their way to be helpful. Erica answered all of my questions promptly and clearly, and never lost patience. She also went out of her way to understand my needs and to find a system that would best suit my house.
Shopping around for a new HVAC system has been a nightmare but Erica P made it SO much easier on me. She focused on answering my questions and educating me on what would be the best route for me and never once tried to upsell or pressure me into any purchases (same can't be said for other companies I had quote me). Rycor offered the best options at the best price and Erica made the whole process less stressful. Really glad I did work with them and am looking forward to my new Heat Pump installation.
I spent alot of time researching which company was best to go with for installing a mini split system for my home & Erica hands down was the best and most professional to work with. Very knowledgeable & answered any question I had. She showed great professionalism and patience with me because I had so many questions since this was a big investment for me. Thank you to Erica and Rycor for exceeding my expectations in customer service!