About DB Cleaning Services
DB Cleaning Services has built a strong reputation as a reliable and high-quality cleaning provider since its establishment in 2003. The company's mission focuses on making customers feel comfortable in their homes or offices, which is clear in its commitment to exceptional residential and commercial cleaning services. DB Cleaning Services treats each job with individual attention, adapting to specific needs and paying close attention to details. Clients have praised the company's thoroughness, timeliness, and friendly staff, although some recent feedback indicates that there have been inconsistencies in service quality. While many customers appreciate the professionalism and meticulousness of the cleaning teams, there have been concerns regarding deep cleaning expectations not being met. Customers noted that certain requests were overlooked, leading to dissatisfaction with the results. However, the administrative team checks in regularly to ensure customer satisfaction and has responded promptly to address concerns when they arise. With a strong reputation for excellent service, DB Cleaning Services remains highly recommended by clients who value its comprehensive general cleaning and ability to communicate effectively. Customers continue to rely on the team for their cleaning needs, whether for seasonal tidying, deep cleans, or preparing for events. Many express satisfaction with the service provided, noting that the cleaning crew is accommodating and has shown improvement with follow-up services. Overall, DB Cleaning Services aims to provide a thorough and attentive cleaning experience, maintaining its commitment to customer comfort.
I have been using DB cleaning for the last four years in two separate homes and they have always been affordable, do a great job, and absolutely excel in communication. The team is always professional and courteous and do a great job cleaning and they clearly have a strong QA function - I receive texts asking if the cleaning was sufficient more often than not, which is a great way that they go above and beyond. Would absolutely recommend them to anyone in need of cleaners.
Trust is earned and DB cleaning has earned mine. Their cleaning services have great pricing and I've been happy with their quality for the year I've been with them.
I'm writing this review now because we came home to find something broken during their clean. As with most companies, I was prepared to fight for reimbursement from them. I didn't have to. They were quick to admit the accident and fully reimbursed me for the part replacement. I couldn't have been more surprised and impressed with their honesty and integrity.
Thank you, DB cleaning!
We’ve had the pleasure of having DB Cleaning services take care of our home for many years. This company is consistently excellent. Today’s job was a full cleaning of a condo to be put up for sale. The team of 5 arrived on time, worked very hard, and did a fabulous job! Our unit was spotless from top to bottom. I recommend DB Cleaning without any hesitation!