Thermo Twin Windows is a dependable and customer-focused window and patio door installation company. Their team of skilled crews consistently provides high-quality work, from careful preparation to thorough cleanup, often completing installations within a single 8-hour day. Customers appreciate the durability of Thermo Twin's products, with one mentioning a 26-year-old window that was successfully repaired. The company's excellent customer service and attention to detail have earned many positive recommendations from satisfied homeowners.
Recent reviews highlight how easy and pleasant it is to work with Thermo Twin. Customers praise the straightforward quoting process, courteous installers, and timely work. They note that the company does not use high-pressure sales tactics or provide multiple different prices depending on when the customer decides to buy. The installers leave everything cleaner than before and often go the extra mile, fixing small issues such as a loose door sweep for free. Many customers are happy with the quality of the windows and the professionalism of the team, indicating they plan to use Thermo Twin for future projects.
In June 2024, a customer was impressed with the clear explanations and fair pricing from a Thermo Twin salesperson. After comparing bids, they chose Thermo Twin based on the price and strong recommendations. On October 14, 2024, four installers arrived promptly at 8:00 AM to replace 12 windows, including a total tear-out of the wooden frame and sill in the dining room. The team worked efficiently, finishing and cleaning up by about 1:00 PM. Customers describe the installers as friendly, polite, and thorough, and they are very happy with the visible improvement over their old 60-year-old windows. They highly recommend Thermo Twin.
Customers also appreciate that the sales process is honest and direct, with no upselling. Many choose Thermo Twin because of the longevity of their products, with some windows lasting over 30 years. The company’s free financing option is also viewed as a bonus. The install crew is described as enjoyable, courteous, and respectful, reinforcing the company's reputation for quality service.
