Highlander Cleaners, located in Mount Joy, Pennsylvania, offers a wide range of laundry and clothing services, including expert dry cleaning, tailoring, and laundromat facilities. Customers appreciate the skilled team, which treats every garment with great care, from delicate wedding gowns to everyday items. The business serves the surrounding areas of Dauphin, Lebanon, and Lancaster Counties, ensuring convenience for all laundry needs.
Reviews highlight the prompt service and attention to detail, with many noting that their clothes come back smelling great and neatly organized. The laundromat is praised for its cleanliness, bright atmosphere, and variety of washer sizes, making it easy for customers to handle large loads without waiting. Although there have been a few concerns about closing times and parking space, the overall sentiment remains positive due to the friendly staff and efficient service. Highlander Cleaners is recognized for its commitment to customer satisfaction, with many returning for their laundry needs.
Today was the first time I've ever used a laundromat. To be honest, I was very intimidated by all the machines and how they worked. I was greeted by Amy who was so kind enough to show me how the machines operated and which ones would be more beneficial for the size of my laundry basket. As someone who also works in customer service, Amy's customer service skills were remarkable and I will definitely be returning back. Thank you very much Amy and Highland Cleaners!
Based on a timely response, and the promise to do better, I have changed a two star to a four-star review. Thank you for listening.
Previous review:
Today I pulled in to the dry cleaning center in Mount Joy. I knew I was running close on time, but was relieved when I looked at my watch it was 2 minutes till 2:00. The sign on the door said open. I brought with me $150 worth of alterations to be done. All pre-measured, simple hems in trousers. I was greeted with a smile, and the news that they are closed. I said the sign says you're open. She said I'm sorry we're closed. I looked at my smartwatch, which is hooked up to my smartphone, that is hooked up to the atomic clock… read full review
Stopped to do a large load of laundry early in the morning. Shop was very clean and bright. Nice variety of washers and dryers. Needed a larger washer. There were 3 different sizes of large washers and didn't have to wait for one.
Will definitely visit again when I have large items to wash and want a nice clean place to do my wash.
5 South Barbara Street, Mount Joy, PA 17552
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