About The Basement Expert
Reviews for The Basement Expert
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
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accepts credit cards
The Basement Expert is a company specializing in basement waterproofing, foundation repair, and water damage solutions. With over 20 years of experience, they utilize dependable American-made products and provide free, in-depth estimates. The company prides itself on its integrity and offers lifetime guarantees on its work. Customers praise the professionalism and respect shown by the team throughout the entire process. They consistently complete jobs ahead of schedule and on budget, without pressuring customers into unnecessary upgrades. Clients appreciate the detailed explanations and clear communication. The crew is commended for their efficiency, conscientiousness, and prompt cleanup. The Basement Expert goes the extra mile to address any concerns, ensuring customer satisfaction. Phil explained what was happening and showed pictures of how his crew could make our basement dry. Phil's crew came to get started; they were all very nice, answered questions, and were very respectful. These guys worked very hard for 3 days to complete the project. Phil has a great crew!
Could not be more impressed than we are. Phil (owner) came to give us a quote, he explained everything, answered all our question’s and we hired TBE for the job. This was a big job because our basement was finished and started getting water over the last few years and it was taking its toll on us for clean up. The crew had most of the work done within 3 days. We needed a drain system around 3 walls of our home, in the center of our home and 2 pumps added. Tyler (foreman) and his crew did great work. They covered everything in plastic and were very conscientious about the work they did and the mess it created and was cleaned up promptly. Once the job was completed, a few areas that weren’t noticed and were forgotten (small areas of little concern) was mentioned to Phil and they were addressed immediately. In fact, he even came to our home again to walk the entire system with me to address any concerns we had in the least. Could not recommend TBE enough! Now we just need some rain to see this system work and divert the water from our home. Thanks much!!
The entire experience was wonderful! The scheduling was easy and the completed drainage project looks great! Kudos to Sara, Dalton and the crew well done and thank you!