Sterling Health Care & Rehabilitation Center

Jan 2024

I'm staying neutral because aside from this experience, I haven't psychically been to this facility. I do however have an issue with the fact that when I called today to check in on my grandmother after I was transferred three times, even having one woman tell me she didn't know how to tell me, they put me on hold for 10 minutes and when someone came back on they just hung up.. I live 9 hours away, can't just drive there and am trying to check on my grandmother.

Oct 2023

I Visit an ol friend and neighbor on the 3rd floor on Sept.22, it is now Oct.25th..and I been sick ever since that day..like demon germs attacked me on that half-hour visit..be very careful going there ..I wore a mask..not whole time...but no one warned me of anything..the lady just let me go visit the lady I went to see...other then that everyone seem nice...but never going in there again .the place is a germ fest!!

Sep 2023

Being a Nurse in the Geriatric field of over 20yrs, I’ve observed several Geriatric Facilities. Upon entering the Main Lobby, it was Extremely Nice, but so are Every Other Facility…90% of the time once You get off the elevator to the patient rooms, it turns into a Nightmare! It was beyond Refreshing that this was the Complete and Total Opposite @ Sterling! The Staff was very relaxed and kind, which is a such a rarity now. I’ve learned that the best indicator of how a facility truly is would be the Residents. Stevie Wonder could see how Well Cared for The Residents are at Sterling! The interaction between Staff and the Residents was Warm..Real..Like Family..Like...read full review