About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands including Tarte, Fenty, Redken, and CHANEL. The store also features exclusive brands like Kylie Cosmetics, Olaplex, and Ulta Beauty Collection. Conscious Beauty at Ulta Beauty provides options for vegan, clean ingredient, cruelty-free, and sustainable products. The Salon at Ulta Beauty offers a range of services, including haircuts, hair coloring, brow treatments, lash services, and makeup application. Customers can book appointments online or walk in if stylists are available. While some customers have experienced long wait times and expressed frustration, the staff at Ulta Beauty have been praised for their exceptional customer service. One customer commended the cashier for handling the workload of three people by herself, and another thanked the cashier and an older lady with glasses for being "severely nice" when others walked past them. Additionally, a customer had a great makeup lesson with an employee named DJ, who was passionate about teaching and recommending quality products.
Every time I go to Ulta, the customer service is great! They're willing to help so you're not walking aimlessly around not knowing where a product is. This store is soooo clean. My favorite beauty associate is a darker woman who also works at Macys. She is so knowledgeable about fragrances! She sold my boyfriend. Chanel. Saleswoman of the year here. I wish I had caught her name. But I recommend this Ulta to anyone trying to get makeup or fragrances.
Avoid the Sephora in Harrisburg. I am a rouge member at Sephora and have already spent over $6000 this year and it's only April. They don't treat customers right and I'm done with Sephora since they don't care about their...read full review
DJ (sorry if I spelled it wrong) was great!! Helped me find exactly what I needed as soon as I walked in and made personal recommendations and gave me some tips to achieve what I wanted to do!! Fantastic service. Thank you!
This place has great customer service. Every time I am there. They are helpful, and kind without being pushy. Shoutout to DJ, she is just fabulous. Also Jacob has helped me several times with foundation matching and suggestions. Every place should be this nice, clean and organized.