About Wagsworth Manor Pet Resort
Reviews for Wagsworth Manor Pet Resort
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Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 9AM - 5PM
Sunday: 11AM - 4PM
Wagsworth Manor Pet Resort is a family-owned business in Malvern, Pennsylvania, offering luxurious pet care. The facility features 24,000 square feet of indoor space and six acres of outdoor areas where pets can play freely. It provides top-quality boarding accommodations and various activities for dogs and cats. The caring staff offers full-service amenities, including boarding, dog day camp, swimming in an indoor pool, bathing, grooming, massage therapy, and dog training. Visitors appreciate the staff's attentiveness and friendly approach, making every stay enjoyable for pets. The staff also pays special attention to pets with specific needs or medications, ensuring personalized care. Customers feel reassured knowing their pets are in good hands, often receiving detailed updates during their stay. The environment is consistently clean and well-maintained, and the staff's love for dogs is evident. Pets enjoy the giant cat tree, window views, and race car beds, returning home relaxed and healthy.
For almost five years, Jake has been attending Dog Day Camp at Wagsworth Manor Pet Resort. Each morning, he enthusiastically enters the lobby, tail wagging, to see his human and canine friends. The joy he exudes when picked up each evening suggests it is the best place on earth. The employees' love for the pets in their care is evident, and the quality of their service is excellent. Wagsworth offers a full range of services, including classes, grooming, and boarding, that meet all pet's needs. It is impossible to imagine taking Jake anywhere else. Wagsworth is, without a doubt, a Dog Paradise!
Let me start by saying we have been taking our 11 year old German Shepherd to Wagsworth since he was a puppy and their boarding and activities services are beyond anyones expectations. However their grooming services has declined greatly and I can only hope it is because of new personal and new mid management. As I stated our Shepard is 11 years old and obviously has some arthritis. So when I picked him up today from a grooming and nail cut, I was told they may not be able to cut his nails anymore because of his arthritis, which I didn’t understand. So when I received a call later from the “Senior manager” she explained that he couldn’t stand long enough when the raised his front leg to cut his nail and he fought them. I asked why he couldn’t sit down and I was told “that’s not how we do it here”. There are also instructions to muzzle him when cutting his nails, which I’m not sure they followed, as she also stated he tried to bite them. Anyone that knows a German Shepard, when they try to bite you they do, lol. For the record My Shepard has never bit anyone. I hope upper management see’s this and reviews there policies and procedures as I’m sure my Shepard isn’t the only senior dog they care for.