About Tranquil Health Spa
Tranquil Health Spa is a locally owned and operated spa in Malvern, PA that provides massage therapies and body treatments in a relaxed atmosphere. The staff are experienced and knowledgeable, offering excellent customer service. While some customers enjoyed the firm massages that worked on their knots, others found the tipping policy confusing and felt pressured to tip a certain percentage on their card. Despite these mixed experiences, the spa is praised for its flexibility in scheduling appointments.
Got a pretty good massage but leaving was frustrating. Their website has a 10 dollars off coupon which they wouldn't honor. Oh well. I tried to tip 15 dollars then, which is 18%. They told me I need to tip 20% and 20 dollars is close to that, which is actually 23.5%. It's only a few bucks, but it's just a scummy business practice.
If you like a more rough massage then this is your place. As for me, I love that. When I feel that knots are being worked over I'm happy and this place did just that. Definitely not a casual/lazy sweedish massage. My wife also went in and she had a different masseuse that also worked on her knots and she also loved it. They were also really flexible with scheduling which is always great too.
The massage session was amazing. The only thing that I wasn't happy about was the fact I wasn't able to to tip cash. It seemed I was forced to tip on my card. It was confusing and awkward. I'll be back - just with cash next time!