Reviews for Stong Plumbing
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Ratings
Google: 3.6/5 Facebook: 4.6/5 BBB: C+Stong Plumbing
178 Lancaster Ave, Malvern
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I had a pipe break between the garbage disposer and wall. I am in the 5th floor of a high rise condo, and it is the owner's responsibility. Stong's team responded immediately, gave me a reasonable window of expectation for the tech to arrive, properly check in at the management office, assess the situation, and bring in all tools necessary for the repair. It was done in the time frame expected, the work was excellent, Grayson the tech was personable, knowledgeable, and respectful. I highly recommend this company.
Experts in their field and professional in every way. The owner and his team are responsive, detail oriented, and broadly knowledgeable. We had water in the basement resulting from a broken underground drain pipe, which they both diagnosed and replaced. The work was extensive, including removing and returning landscape pavers, doing a little grading, and more, that exceeded the “typical” scope of plumbing. They also diagnosed and replaced a toilet drain pipe which had a very small crack that leaked enough over time to damage the plaster ceiling below. They had to remove and replace the tile floor and the subfloor which they did with skill and minimal mess. I don’t...read full review
We/ve used Stong for all our plumbing work for more than 5 years. They're remarkably responsive, especially when we've had serious issues or emergencies. Most recently, I detected a small leak on the garage floor, under a bathroom. They were here the net business day. It wasn't easy to find the source, but they went through a process of elimination and accurately diagnosed the source of what will be an expensive repair to our shower. After hearing the alternatives, my wife and I agreed on a course of action and timetable. This is typical. based on prior work done - major and minor, we're completely confident that we have the right solution and it will be executed on...read full review