About McHales Inc.
Reviews for McHales Inc.
Write a reviewHours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
McHales Inc. is a well-known company with over 70 years of experience, providing certified, uniformed, and professional technicians who respect customers' homes and properties. They offer prompt and responsive service, often arriving within a few hours of a call. The office staff is helpful and knowledgeable, calling ahead to confirm appointments and understanding customer issues. Technicians are experienced and do excellent work, providing high-quality service and clear explanations of the work being done. Customers have praised the company for their professionalism, quick responses, and thorough work on various projects, including bathroom remodels, water heaters, and plumbing issues. Special shout outs have been given to technicians like Ken, Phil, Xavier, Shawn, Joseph, and Ryan, who have all gone above and beyond for customers. McHales Inc. focuses on customer satisfaction and is highly recommended for its reliable service and quality workmanship.
Ricardo Torres was incredibly knowledgeable, professional, and extremely engaging. He was very thorough & took the time answer all of my questions. I will request him in the future for our HVAC needs.
We've used McHales for our plumbing issues for quite some time, and we've had a lot, and they are always very responsive, professional, and informative. They are not the cheapest plumbers around, but you get quality service every time with them. If something is not completely fixed on a first visit, they do not try to shirk responsibility. They come back out and ensure it gets 100% resolved the second time, even if it was not due to a fault of their own. Kenny in particular in the Bensalem area is fantastic, but so is the rest of the crew we've had over the years. Edit: Lauren from the dispatch team is also great. I always seem to get her and she is extremely responsive.
John Curran came to our house today to fix a problem with a pipe in the wall connecting to our toilet. We have had an ongoing problem for 4 years and apparently we had a pipe in the wall that was leaking. He solved the problem effectively and quickly! WE are soooo appreciative to not have to have to jiggle the flusher and listen to our toilet run! Thanks for being so kind and professional, John!!!