About Lebanon VA Medical Center Emergency Room
Lebanon VA Medical Center Emergency Room is known for its caring and professional staff. Patients consistently praise the staff's kindness, respect, and attentiveness. One patient described their experience as "top tier," feeling heard, listened to, and understood. They particularly appreciated the compassion and clear explanations provided by the doctor and LPN, who helped them feel safe and reassured. Another patient highlighted the efficiency of the ER, with a relatively short wait time compared to other facilities. Beyond the emergency room, the facility itself is often commended for its beautiful campus and well-maintained buildings. Patients appreciate the smooth transitions between departments and the ample parking available. The overall atmosphere is described as pleasant and helpful, with staff readily offering assistance when needed.
Monday I took my husband to UMPC emergency room .. after 11 hours of waiting to never being seen we left… the next day I drove a little over an hour to VA emergency room .. he was seen & treated we got 3 prescriptions filled & we went home .. the total trip from door to door was 5 hours ..I will NEVER go to UMPC emergency room again… the staff @ the VA were wonderful & caring …I great experience compared to UMPC !
Always quick and efficient service when I come here. The wait time is always minimal and it moves quickly of there is any. The nurses and doctors here are also great. They always do a battery of tests and have the most up to date equipment to get it done. I would choose this emergency room out of any other non VA facility any day of the week.
Before you read my experience, I don’t know the lady who checked me in on this date but please add her to my experience because she was very kind, professional, and informative. Thank you.PA Melissa Pietras, Phil Cotroneo LPN, and Dr. Sabbagh treated me with the upmost respect, dignity, and understanding. My first experience at this ER was top tier. I was heard, listened to, and understood. These staff members gave me the best patient care ever in an ER setting. Thank you to your staff that made me feel safe, cared for, and above all assured I would be okay. Dr. Pietras was firm but gentle with talking me about my pilandol cyst which is not an easy thing. She talked me through the whole process and her compassion helped me in way that could only be described as phenomenal. Phil Cotroneo LPN, as he walked me back to my room, asked me many questions that reassured me I was in the best hands and frequently checked on me at my lowest, his strength gave me that nudge of “I can do this”, absolutely kind, respectful, and an amazing nurse. Dr. Sabbagh, the man knows his stuff. Directed the whole procedure while simultaneously making me feel at ease. This man is a doctor for a reason. He knew what he saw, was a straight shooter, and told me the truth. My condition was very complex and painful for anyone. The VA, Lebanon ER staff I just listed truly made me realize why healthcare is so important and to give it my best effort in saving lives as a fellow healthcare worker. Please let them know how I appreciate their care.