Grand View Health Diagnostic Imaging - LMG Medical Building

Seeing that they close at 4:00pm, I left work early and rushed over to pick something up. I arrived at exactly 3:51pm and the door was locked. The clerk called to me from behind her desk that they were finishing up with someone but were closed. Open till 4:00 means OPEN TILL 4:00! Now I need to make another trip to get my supplies that they could have EASILY just given to me before 4:00. She was too lazy to even get off her ass and see what I needed.

Nicole at the front desk was rude, rolling her eyes and inpatient. Wears a badge holder that says something along the lines of her matching the energy of her patients, what? I’m an RN and I really can’t get down with the judgmental and rude behavior. I was filling my water and the u/s tech told me it’s too late for water now and acted like I didn’t follow the instructions for water intake beforehand. I’m sure they’ll just blow off these negative reviews but seriously, do better. I know health care is hard but people deserve kindness.

I was seen here twice for primary care related issues; I was establishing care with a new physician. I then called the office on a random date with an issue I woke up with, I asked if I should come in and get seen or if it was silly. They asked the usual questions DOB, name and such. The medical assistant then states "you've only seen her twice" insinuating that since I've only seen her twice that I'm not established? Insinuating the feeling of "why are you calling us you don't even have care here"; but is this not how you establish care? I stated "okay..." and she continued "um I guess you can come in if you want... read full review