Worst Medical Facility that I’ve ever dealt with. Their personnel at the desk are rude and incompetent. The therapists don’t observe or track your progress and I’ve been waiting for over two weeks, after signing a release, in person, for medical records to be faxed to a surgeon for upcoming surgery. These people suck!
Nov 2024
The physical therapist himself was excellent. The person at the front desk was ableist. Patient I accompanied was in a wheelchair, could not see over the wall in front of the main window. Receptionist refused to serve this person at the lower window made for wheelchair access. Made them come to main window. Did not at any time look the patient in the eye, greet them or treat them as a human being. Terrible treatment, terrible first impression
Oct 2024
Front desk girl very unprofessional and rude. Out of 6 weeks of PT I am supposed to do 2 of the weeks they didn't have enough staff so they couldn't get me an appointment because they were booked. Therapist were nice but they seemed very over worked and rushed between patients.
Worst Medical Facility that I’ve ever dealt with. Their personnel at the desk are rude and incompetent. The therapists don’t observe or track your progress and I’ve been waiting for over two weeks, after signing a release, in person, for medical records to be faxed to a surgeon for upcoming surgery. These people suck!
The physical therapist himself was excellent. The person at the front desk was ableist. Patient I accompanied was in a wheelchair, could not see over the wall in front of the main window. Receptionist refused to serve this person at the lower window made for wheelchair access. Made them come to main window. Did not at any time look the patient in the eye, greet them or treat them as a human being. Terrible treatment, terrible first impression
Front desk girl very unprofessional and rude. Out of 6 weeks of PT I am supposed to do 2 of the weeks they didn't have enough staff so they couldn't get me an appointment because they were booked. Therapist were nice but they seemed very over worked and rushed between patients.