About Koberlein, a Wind River Environmental Company
Koberlein, a Wind River Environmental Company, has been providing top-quality environmental services for residential, commercial, and municipal sectors in Northeastern Pennsylvania and nearby New York counties for over 60 years. The friendly and knowledgeable staff use the latest technology to ensure the best service possible. Customers appreciate the prompt and efficient team, especially during emergency situations on weekends. Recent reviews highlight the professionalism and thoroughness of the staff, with one reviewer praising a technician for their detailed septic maintenance and pumping, which was described as "above and beyond." The staff also takes time to answer questions, explain procedures, and perform demonstrations, making clients feel comfortable and well-informed. The team is known for being caring, friendly, and detail-oriented, providing detailed reports with analysis and pictures for septic services. Overall, Koberlein’s strong commitment to quality environmental care and exceptional customer service is reflected in the positive feedback from satisfied customers.
The pump in our septic tank failed after 26 years. I called on Sunday, and left a message. Monday Patrick came and pumped the tank. Tuesday Melinda called and made sure today was ok. Mat arrived about 12 and by 2 we were back in business.
Called a week and a half ago to get tank pumped, they offered a visit in 2 days, but I wanted 4/11 since I had other trades at the house, get a lot done in one day. I had a 20 min eta notification, worked out well. Jack did an initial walk thru to check site and truck placement. Landed perfect, and despite a few plug ups in the suction line, he worked through all the difficulties and managed to get our tank cleaned, back flushed and cleaned wonderful. Had some good chats while still working, and gave some advice for better maintenance. Will be calling in a few years to do it again. It’s nice to see a guy do a difficult job with a great attitude and disposition. Thanks for great service